FAQ

Frequently Asked Questions

Find answers to common questions about our services

General Questions

AFAQ ALSIYANAH ALDAWLIYAH EST provides comprehensive maintenance services including AC maintenance, plumbing, electrical work, painting, carpentry, and cleaning services. We serve both residential and commercial properties across Saudi Arabia.

We primarily serve Riyadh and surrounding areas. However, for large projects, we can extend our services to other major cities in Saudi Arabia. Please contact us to discuss your specific location.

You can book a service through our online booking form, by calling us at +966 50 123 4567, or by sending us an email at info@afaq.com. We'll confirm your appointment within 24 hours.

Yes, all our technicians are certified, licensed, and have years of experience in their respective fields. We ensure that our team is properly trained and up-to-date with the latest industry standards.

Pricing & Payments

Our pricing varies depending on the type of service and the scope of work. The prices listed on our services page are starting prices. For an accurate quote, please book a consultation or contact us with your specific requirements.

We accept cash, bank transfers, and credit/debit cards. Payment is typically due upon completion of the service. For larger projects, we may arrange a payment schedule.

Yes, we provide free estimates for most services. Simply contact us or book a consultation, and we'll assess your needs and provide a detailed quote at no charge.

Service Delivery

For regular service requests, we typically schedule appointments within 24-48 hours. For emergency services, we can often respond within 2-4 hours depending on availability and location.

Yes, we offer 24/7 emergency services for urgent maintenance needs such as plumbing leaks, electrical failures, and AC breakdowns. Contact us immediately at +966 50 123 4567 for emergency assistance.

Yes, we provide warranties on our workmanship. The warranty period varies depending on the type of service. We also use quality materials that come with manufacturer warranties where applicable.

Yes, you can reschedule or cancel your appointment. We kindly request at least 24 hours notice for cancellations or rescheduling to avoid any cancellation fees.

Still Have Questions?

Can't find the answer you're looking for? Our customer support team is here to help.